Privacy Policy

This Website is owned and operated by Scorez Digital Limited (hereinafter referred to as "we", "us", "our", or the "Company"). Through our website and related mobile applications (hereinafter collectively referred to as the "Platform"), we bring you real-time sports scores, news, and other information from the world of sports.

By using our Platform, your personal data may be processed. We process this personal data as personal data controllers, and by means of this Privacy Policy (hereinafter referred to as the "Policy"), we would like to transparently inform you about how we collect, use, store, and protect your personal data, as well as the statutory rights you possess in connection with our processing.

If you have any questions or would like to exercise your legal rights, please contact us via our official email addresses listed in Section VII below.

I. Core Summary

We process personal data mainly for the following core purposes:

To ensure basic operations — To maintain the technical operation, network security, and performance optimisation of the Platform.
For user account management — To support user registration, login, and the provision of member-exclusive services.
Because legal regulations apply to us — To comply with applicable accounting, tax, advertising, and other regulatory legal obligations across jurisdictions.
For our targeted marketing — To carry out strategic, tailored marketing campaigns and customised advertisement dissemination.
For mutual communication — To handle your daily enquiries, technical support, and complaints/suggestions.
For obtaining and researching feedback — To conduct satisfaction surveys and feedback questionnaires to continuously improve our services.
For recording and protecting rights — To record, retain, and protect necessary evidence to enforce or defend the Company's legal claims, rights, or litigation requirements.
For custom privacy settings — For other specific purposes listed in the "Privacy Settings" section that you voluntarily configure on the Platform.

II. Categories of Personal Data We Process

For ease of understanding, we have divided the personal data we may collect and process into the following categories:

Information on age — Your specific age or age category, if such information is required when registering or using specific functionalities on the Platform.
Marketing information — Records of your consent to marketing, the number of marketing emails/notifications sent, delivered, and opened; de-identified marketing profiles created based on your Platform usage habits, and triggered records regarding targeted marketing campaigns addressed to you.
Technical data — Records automatically logged when you access our Platform, including but not limited to IP and MAC address, Geo IP (location source IP), hardware device type and identifier, operating system data, browser type and version, and user settings of the Platform.
Pseudonymised device identifiers — Automatically generated random device codes and unique user identifiers via Cookies and similar tracking technologies (e.g., tracking pixels). Technical details are provided via the Cookie banner upon your first visit or via the Platform's built-in "Privacy Settings."
Communication data — Your email address, contact name, and any information you voluntarily provide to us during mutual communication, whether contacting us via email or by using the online contact form.
Data on the Platform use and functionalities — Information regarding your interactions within the Platform, such as voting in polls, settings of favourite teams, competitions, tournaments, and athletes, historical records of purchased subscriptions, as well as your preferences and choices (e.g., consents granted) within our Platform.
Survey results — Your specific answers provided in user satisfaction or feedback surveys completed directly within the Platform.
System defect and audit logs — Randomly generated monitoring identifiers assigned to you for diagnosing system errors, reporting technical defects, and maintaining cybersecurity.
Feedback from public channels — Your public feedback provided within publicly available sources, such as reviews on app stores or third-party review platforms regarding our Platform.

III. Purposes and Retention Periods of Processing

1. To Ensure the Platform's Functionality and Technical Operation

Whether you have a registered user account or not, when you access our Platform, we automatically process your Technical data and System defect and audit logs. This processing is based on our legitimate interest in ensuring the technical operation, security, and optimisation of the Platform.

Retention Period: If you have a registered account, this data is retained for the duration of your account; if you are visiting as a guest, this data will be automatically deleted or anonymised within 1 month.

2. For the Registration of a User Account and the Use of Our Services

If you create a user account and use the functionalities associated with it, you accept our terms and conditions, thereby establishing a contractual relationship between you and us. We process your registration and login credentials, information on age, technical data, and Platform usage data solely to perform this contract. If you refuse to provide this data, we will not be able to set up a user account for you.

Retention Period: Retained for the entire duration of your user account (the duration of the contract).

3. Because Legal Regulations Apply to Us

As a legally compliant business, we must record and process your registration and login credentials, information on age, and relevant compliance audit records to satisfy statutory requirements regarding tax auditing, anti-fraud measures, and advertising compliance.

Retention Period: Retained for as long as necessary to fulfil legal obligations in accordance with the relevant generally binding legal regulations.

4. For Our Targeted Marketing and Customised Ads

To the extent permitted by law or if you have given us your explicit consent, we process your marketing interaction data, technical data, pseudonymised device identifiers, and Platform usage data to send you commercial communications and advertisements that are relevant and interesting to you.

Retention Period: For processing according to legal regulations, data is processed for the duration of your user account; for processing based on your consent, it is retained for 4 years from the moment the consent was granted. You can withdraw your consent at any time via the "Unsubscribe" button in the email footer or through the "Privacy Settings," at which point we will immediately cease such processing.

5. For the Purposes of Mutual Communication

If you decide to contact us, we process your communication data and technical data to ensure seamless correspondence between you and us, based on our legitimate interest.

Retention Period: Retained until the end of the calendar year following the year in which we received it. This allows us to track historical communication and clarify or supplement subsequent responses if follow-up communication occurs.

6. For Obtaining and Researching Feedback

To continuously improve our Platform, we process your feedback survey results and account details upon obtaining your explicit consent. Furthermore, based on our legitimate interest to properly analyse public opinion for Platform development, we process your feedback from public channels.

Retention Period: Survey results are retained for 5 full calendar years from completion or until you withdraw consent. Public channel feedback is processed no later than the end of the calendar year following the year in which it was first processed.

7. For Recording and Protecting Rights and Legal Claims

We have a legitimate interest in protecting our Platform and rights. If necessary, we may process any relevant personal data obtained under other purposes to safeguard our legal claims.

Retention Period: Generally for at least 3 years from the cancellation of your user account; in other non-account cases, at least 3 years from the start of processing, or until the applicable statute of limitations expires.

IV. Sharing Personal Data and International Transfers

As personal data controllers, we carry out data processing mainly independently, but sometimes we use partners and affiliated entities to help us process data for individual purposes. These "recipients" include:

Entities providing technical infrastructure, cloud hosting, and development services for us;
Third-party institutions providing marketing and ad-distribution services under our strict instructions and supervision;
Other group companies affiliated under Scorez Digital Limited;
Third-party ecosystem platforms enabling quick registration/login (such as Google, Apple, Meta, etc.);
Providers of software tools for obtaining and managing feedback, as well as external suppliers involved in feedback research;
Judicial, tax, and regulatory authorities in cases of fulfilling statutory legal obligations;
External legal, tax, accounting, or cybersecurity advisors assisting us in individual cases;
Advertising alliances and identity graph partners (such as LiveRamp, Zeotap, etc.) listed in the Platform's "Privacy Settings" or Cookie Policy.

International Data Transfers: When sharing personal data across borders, we strictly comply with international and EU/UK compliance standards for data protection. If data is transferred to a recipient outside the EU/EEA/UK in a country that lacks an "adequacy decision," we will ensure a sufficient level of protection is implemented via standard contractual mechanisms (such as Standard Contractual Clauses — SCCs) and rigorous technical encryption.

V. Your Rights and How to Exercise Them

We fully respect and protect your various rights regarding the personal data we process. You can exercise the following rights through the Platform's built-in features or by contacting our privacy administrator:

Right of access — You have the right to obtain confirmation as to whether or not your data is being processed, request a copy of your personal data, and access details regarding the purposes of processing, recipients, and retention periods.
Right to rectification — If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it immediately.
Right to erasure (Right to be forgotten) — Unless there is an overriding statutory reason for retention (such as tax compliance or defence of legal claims), you have the right to ask us to delete your personal data.
Right to restrict processing — Under certain statutory scenarios (e.g., while you contest the accuracy of the data), you have the right to request that we temporarily restrict the active processing of your data, making it subject only to physical storage.
Right to data portability — For data processed on the basis of your consent or contract necessity, you have the right to obtain a copy of your data in a structured, commonly used, and machine-readable format, and direct us to transfer it to another controller where technically feasible.
Right to object — You have the right to object at any time to processing based on our "legitimate interests" (such as direct marketing or profiling). We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Right to withdraw consent — For processing operations based on your authorisation (such as marketing cookies or newsletters), you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Convenient Path: If you are a registered user, you can directly log on to https://scorez.io and access your "My Account" page to view, modify, and export your preferences, unsubscribe from newsletters, or directly request the permanent deletion and closure of your data account with us.

VI. Other Important Compliance Matters

Third-Party External Links — Our Platform may contain links to third-party websites, advertisers, or partners. This Privacy Policy only covers platforms operated directly by the Company. We strongly urge you to read the independent privacy policies of any third-party website you visit.
Protection of Minors — This Platform and its services are intended only for individuals who are eighteen (18) years of age or older, or legal business entities. If we discover that a minor under 18 has accessed our services without verified parental or legal guardian consent, we will immediately terminate such accounts and erase related data.
Anti-Spyware Commitment — The Company strictly prohibits and promises never to use or install spyware on user devices, nor do we utilise spyware to retrieve any private information from user computers.
Amendments to This Policy — The Company reserves the right to amend this Policy at any time due to business adjustments, technical upgrades, or legislative changes. We will not personally notify you of individual amendments; users are urged to check this page frequently for the latest version. Continued use of the Platform after modifications constitutes acceptance of the revised policy.

VII. Contact Us

If you have any questions, complaints, or feedback regarding this Privacy Policy and your personal data processing activities, or if you wish to exercise any of the rights described above, please feel free to address your formal requests to our official contact mailboxes:

Data Protection Officer (DPO) Email: [email protected] (For technical and compliance supervision)
Privacy & Data Administrator Email: [email protected]
Registered Address: Scorez Digital Limited, 128 City Road, London, EC1V 2NX, United Kingdom (For written registered mail, including California Residents' Privacy Rights — Attn: California, USA Privacy Rights)

Last Updated and Effective Date: June 1, 2025